Taxes And Duties

Sales Tax

Sales tax may be collected at checkout when required by applicable law, marketplace rules, ecommerce platform settings, or payment provider settings.

The tax amount can depend on:

• Shipping destination
• Product type
• Applicable state, local, or jurisdiction rules
• Ecommerce platform tax settings

If sales tax is charged, it should appear during checkout before the order is completed.

Import Duties And Customs Fees

For orders shipped across borders, import duties, customs fees, brokerage fees, VAT, GST, or other government charges may apply.

These charges are determined by the destination country or customs authority. CeramicMuse does not control customs decisions, customs processing time, or government fees.

Who Pays Duties And Fees?

Unless the checkout page clearly states otherwise, the customer is responsible for any import duties, taxes, customs fees, brokerage fees, or related charges required by the destination country or carrier.

If CeramicMuse later offers duty-paid shipping options, that will be clearly stated at checkout.

Refused Packages

If a customer refuses delivery because of taxes, duties, customs fees, or import charges, the order may not be eligible for a full refund.

Any refund or store credit will depend on whether the package is returned safely, the condition of the items, carrier charges, customs charges, and the final Returns And Damage Policy.

Customs Delays

Customs inspections and import processing can delay delivery. CeramicMuse is not responsible for delays caused by customs authorities, carriers, incorrect addresses, missing customer information, or unpaid duties.

Product Restrictions

Some products may be restricted in certain countries or regions. Customers are responsible for understanding local import rules before ordering when shipping outside the United States.

Questions

If you have questions about a charge shown at checkout, contact CeramicMuse before placing the order.