Privacy Policy

Last updated: January 8, 2026

At Ceramic Muse (“we,” “us,” or “our”), accessible from https://ceramicmuse.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us and information that is automatically collected when you interact with our site.

A. Personal Information You Provide

When you:

  • Place an order
  • Create an account
  • Subscribe to emails
  • Contact customer support

We may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order history and preferences

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent
  • Referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and customer support responses
  • Improve our website, products, and user experience
  • Send promotional emails (only if you opt in)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Cookies & Tracking Technologies

Ceramic Muse uses cookies and similar technologies to:

  • Remember your preferences
  • Enable essential site functionality
  • Analyze traffic and performance
  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Sharing Your Information

We do not sell your personal data.

We may share your information only with trusted third parties necessary to operate our business, such as:

  • Payment processors
  • Shipping and logistics providers
  • Email marketing platforms
  • Website analytics services (e.g., traffic analysis)

These third parties are required to protect your information and use it only for the services they provide to us.

5. Payment Information

All payments are processed securely through third-party payment providers. Ceramic Muse does not store or have access to your full payment card details.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal and tax requirements
  • Resolve disputes
  • Enforce our policies

When no longer needed, your data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Restrict or object to certain data processing

To exercise these rights, please contact us using the details below.

8. Email Marketing

If you subscribe to our newsletter, we may send you updates, promotions, and product news.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. While no system is 100% secure, we strive to use commercially acceptable means to safeguard your data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

11. Children’s Privacy

Ceramic Muse does not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes indicates acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: [email protected]
🌐 Website: https://ceramicmuse.com