Privacy Policy
This Privacy Policy explains how CeramicMuse may collect, use, and protect information when you visit our website, place an order, contact us, or sign up for marketing.
This Privacy Policy explains how CeramicMuse may collect, use, and protect information when you visit our website, place an order, contact us, or sign up for marketing.
CeramicMuse may collect information such as: Name; Email address; Shipping address
We may use customer information to: Process orders; Send order confirmations; Provide shipping and tracking updates
If you sign up for email marketing, CeramicMuse may send product updates, gift guides, promotions, and ecommerce messages.
Information We May Collect
CeramicMuse may collect information such as:
- Name
- Email address
- Shipping address
- Billing address
- Phone number if provided
- Order details
- Payment confirmation details
- Customer support messages
- Product browsing activity
- Cart and checkout activity
- Email signup and marketing preferences
- Device, browser, and website analytics data
Payment information is processed by third-party payment providers. CeramicMuse does not store full credit card numbers on our own systems.
How We Use Information
We may use customer information to:
- Process orders
- Send order confirmations
- Provide shipping and tracking updates
- Respond to customer support requests
- Handle returns, refunds, and damage claims
- Improve product pages, collections, and website experience
- Understand traffic, product interest, and campaign performance
- Send marketing emails if the customer opts in
- Prevent fraud, abuse, or checkout misuse
- Comply with legal, tax, accounting, platform, or payment obligations
Email Marketing
If you sign up for email marketing, CeramicMuse may send product updates, gift guides, promotions, and ecommerce messages.
You can unsubscribe from marketing emails using the unsubscribe link in the email. Order, shipping, payment, and support messages may still be sent when needed to complete a transaction or respond to a request.
Cookies And Tracking
CeramicMuse may use cookies, pixels, analytics tools, and similar technologies to operate the website, keep the cart working, measure traffic, understand product performance, and improve marketing.
For more details, see the Cookie Policy.
Third-Party Services
CeramicMuse may share limited information with service providers that help operate the store, including:
- Ecommerce platform providers
- Payment processors
- Shipping and fulfillment providers
- Email marketing platforms
- Analytics providers
- Fraud prevention tools
- Customer support tools
These providers may process information according to their own terms and privacy practices.
Data Retention
CeramicMuse may keep order, support, analytics, and customer records as long as needed for business operations, customer service, legal obligations, fraud prevention, accounting, and platform requirements.
Children's Privacy
CeramicMuse is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, contact CeramicMuse through the Contact page or at [email protected] so we can review the request.
Your Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, or limitation of certain personal information.
To make a privacy-related request, contact CeramicMuse through the Contact page or at [email protected].
Security
CeramicMuse uses ecommerce platforms and service providers designed to support secure online shopping. No online system is perfectly secure, so customers should also protect their account, email, device, and payment information.
Policy Updates
CeramicMuse may update this Privacy Policy when website tools, services, laws, or business operations change.
The updated version will be posted on this page with a revised date.