Payment Policy
This Payment Policy explains how payments work when you place an order with CeramicMuse.
This Payment Policy explains how payments work when you place an order with CeramicMuse.
CeramicMuse may accept payment methods shown at checkout, such as: Credit cards; Debit cards; Digital wallets
Payment is collected at checkout when you place an order.
CeramicMuse does not store full credit card numbers on our own systems.
Accepted Payment Methods
CeramicMuse may accept payment methods shown at checkout, such as:
- Credit cards
- Debit cards
- Digital wallets
- Shop Pay, PayPal, or other supported payment providers if enabled
- Gift cards or store credit if offered
Available payment methods may vary by location, device, platform, and checkout settings.
Payment Timing
Payment is collected at checkout when you place an order.
If payment is not approved, the order may not be processed. CeramicMuse is not responsible for delays caused by declined payments, incorrect billing details, fraud checks, or payment provider review.
Payment Security
CeramicMuse does not store full credit card numbers on our own systems.
Payments are processed by third-party payment providers. Those providers handle payment information according to their own security standards, privacy policies, and terms.
Currency
Prices are listed in U.S. dollars unless the website or checkout shows another currency.
If your payment method uses a different currency, your bank or payment provider may apply conversion rates or fees. CeramicMuse does not control those charges.
Failed Or Duplicate Payments
If you believe you were charged incorrectly, contact CeramicMuse through the Contact page or at [email protected] with:
- Your name
- Order number if available
- Email used at checkout
- Screenshot or description of the issue
Please do not send full card numbers by email or contact form.
Fraud Review
Some orders may be held, canceled, or refunded if they appear high risk, incomplete, duplicated, or inconsistent with payment provider rules.
CeramicMuse may request additional information before fulfilling an order when needed for payment or shipping verification.
Refunds
Approved refunds are generally sent back to the original payment method.
Refund timing depends on the payment provider, card issuer, bank, and ecommerce platform. CeramicMuse can issue the refund when approved, but the final posting time is controlled by the payment provider.