Terms of Service

Last updated: January 8, 2026

Welcome to Ceramic Muse (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website https://ceramicmuse.com, including any purchases made through the site.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility & Use of the Website

By using this site, you confirm that:

  • You are at least 18 years old, or have permission from a legal guardian.
  • You will use the website for lawful purposes only.
  • You will not misuse, disrupt, or attempt to gain unauthorized access to our systems.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

  • All products are subject to availability.
  • We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice.
  • Colors and product appearance may vary slightly due to screen settings and the handmade nature of ceramics.

3. Pricing & Payments

  • All prices are listed in USD, unless otherwise stated.
  • Prices may change at any time without prior notice.
  • Payment must be completed at checkout using approved payment methods.
  • We reserve the right to cancel orders due to pricing errors, suspected fraud, or payment issues.

4. Orders & Order Acceptance

  • Your order is considered accepted only after payment is processed and confirmation is sent.
  • We may cancel or limit orders at our discretion, including bulk or resale orders.
  • If an order is canceled after payment, a full refund will be issued.

5. Shipping

Shipping rates, delivery times, and restrictions are outlined in our Shipping Policy.

Please note:

  • We do not ship to islands, APO/FPO/DPO addresses, or military/army locations.
  • Delivery times are estimates and not guaranteed.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Ceramic Muse reserves the right to:

  • Reject returns that do not meet eligibility requirements
  • Require photo evidence for damaged or defective items

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and designs — is the property of Ceramic Muse and protected by intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or exploit any content without written permission
  • Use our brand name, images, or designs for commercial purposes without authorization

8. User Content & Reviews

If you submit reviews, comments, or other content:

  • You grant Ceramic Muse a non-exclusive, royalty-free right to use, display, and publish such content.
  • You confirm the content is lawful, truthful, and does not infringe on third-party rights.

We reserve the right to remove content that is inappropriate, misleading, or abusive.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Ceramic Muse shall not be liable for indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Products are provided “as is” without warranties except as required by law.

10. Indemnification

You agree to indemnify and hold harmless Ceramic Muse from any claims, damages, losses, or expenses arising from:

  • Your use of the website
  • Violation of these Terms
  • Infringement of third-party rights

11. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content, policies, or practices. Use third-party websites at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, if you violate these Terms or applicable laws.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States, without regard to conflict-of-law principles.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the site constitutes acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

📧 Email: [email protected]
🌐 Website: https://ceramicmuse.com